FAQ's about our stag weekends

1. who are StagWeb?
   
2. when should I book?
   
3. can I make changes if I need to?
4. what is the deposit?
5. do I need final numbers when I pay the deposit?
6. what happens after the deposit is paid?
7. when is the balance due?
8. what if I haven't got everybody's money in time?
9. is my money safe?
10. do I get a receipt?
11. what happens if numbers change?
12. if guests want to join the group after we have paid is that ok?
13. what if I have to cancel?
14. what should it cost?
15. how do I get people to commit?
16. what activities / entertainment should we do?
17. a member of my party is disabled, how should we prepare?
18. should we get insurance?
19. I'm going abroad, should I take extra care?
20. why do you do stag weekends?
21. how come you know so much about putting on a stag party?
22. where do you make your money?
23. why are you better than anybody else?
24. how do I have the best time, save time, hassle and money?

how we work - an introduction

StagWeb is a professional tour operator so we consistently assist with requirements for travel and events, both in the UK and abroad. The principle we consistently apply is “how can we make this the best possible experience for you”. We always put ourselves in your position, so we better understand your expectations and can work closely with you on achieving the greatest results. Essentially we take a stag party brief and optimise it with the best available programmes. Through unrivalled experience and a very high standard of delivery we have great relationships within the industry and therefore coordinate the market's leading programmes.

Because of the high volume of work that we do, we generate great rates for stag groups. In short it means is we to deliver the greatest value at the greatest quality. Not only will this save you the time, hassle and personal expense of coordinating a group-pleasing itinerary, but you'll also benefit from better programmes and better rates than are normally available. We work hard at being the best.

important advice …

Think value before cost … if you're going to pay for something it should be the best value experience available. Buying cheap can be very expensive if you have a rotten time. Indeed many cheap propositions are a blatant rip off, so beware price promises and nervous low cost propositions - often times you’re getting directed to relatively unacceptable, poor quality options. The purchase you make for your stag weekend will create an experience to remember (or forget), it will impress or depress the lads and most importantly, excite or upset the groom. Also select well, as an ABTA bonded and fully licensed tour operator StagWeb is one of the few organisations to provide you with the back up you should expect. Receiving great value is the best investment you will make, with StagWeb you'll get it.

Q: when should I book?

A: As early as possible! The earlier you book it, the earlier we guarantee the itinerary you want. By booking early there are numerous advantages such as scheduling the best time slots, receiving premium accommodation options, added value and special promotions … plus … the ball is rolling.

Q: can I make changes if I need to?

A: Yes indeed, we’re here to serve. Your own personal account manager will work with you to ensure your stag weekend is just as you want it, if you find you have to make changes that’s usually no problem as long as we have enough notice. Plus we give a 365 day deposit guarantee!

Q: what is the deposit?

A: Deposit is usually a straightforward £99 for full weekends and £50 for activity only bookings to cover the group, but variations may apply subject to promotions and specialist itineraries. For example we can do a “staggered deposit” that starts at £150 giving you more time to round up money from the troops, if you need extra flexibility just ask your account manager.

Q: do I need final numbers now?

A: It’s not necessary to have final numbers until 5 weeks before the event. At the booking stage book for the maximum number you think the group is likely to be – and we’ll make changes along the way as you advise, so if you drop numbers or raise numbers no problem. As long as you know your numbers 5 weeks in advance it’s easy.

Q: what happens after the deposit is paid?

A: Your programme is reconfirmed and guaranteed! Now it’s time for you to relax and we’ll start coordinating the administration and preparing all the behind-the-scenes planning for a fantastic event. Your weekend pack is prepared and made ready to send out once balance payment is received. All you’ve got to do now is keep on top of the numbers, so fire off an email.

Q: when is the balance due?

A: 5 weeks prior to your event date.

Q: what if I haven't got everybody's money in time?

A: Don’t worry – just book for those that have paid you, others can join the group later subject to availability (admin charges may apply directly to them).

Q: is my money safe?

A: Yes 100%. We are financially bonded (ABTA membership number W7797) so you are protected. We were the first stag specialist to bond and while a couple of others have followed our lead we remain the pioneer of financial protection for stag and hen clients! Don’t book with anybody who can’t offer you the financial protection you deserve.

Q: do I get a receipt?

A: Yes you get a deposit payment email and a balance payment email detailing exactly what you have paid against so it is all totally clear with no small print!

Q: what happens if numbers change inside 5 weeks?

A: If you change numbers inside 5 weeks cancellation charges may apply so the rule of thumb is to only book for those who have confirmed they’re definitely attending, we can always add people later on (availability allowing).

Q: if guests want to join the group after we have paid is that ok?

A: Usually yes, as long as we have the availability in our programmes it should not be a problem. But make sure you let us know in advance.

Q: what if I have to cancel?

A: We run a deposit guarantee programme which means in the unfortunate event you have to cancel you don’t lose your deposit but can use it for up to 12 months from the original event date, but as this is an unusually client focused commitment conditions do apply – ask your account manager on booking. So in the unfortunate event you do have to cancel you can still use the deposit for a future job! Nobody else offers this service!

Q: what should it cost?

A: That really depends on you and what you decide to do, some stag activities and entertainment will be more expensive than others, as will some hotels. The best way to work it is to put a budget on it and we’ll work towards that. With well over 235,000 clients catered for in over 9 years we have experience of working to all budgets!

Q: how do I get people to commit?

A: You have to be quite tough with them, put down deadlines eg deposits in by "x", full payment due by "y". This is important because it will not only save you time in chasing but ultimately save you money by not covering for others. So you could introduce a 3 strike policy - if they don't get back to you by the third time of asking take them off the list, honestly the groom will understand. Plus … we’ll send you a specially prepared stag invitation for you to edit as required and send on to the lads making your job even easier!

Q: what activities / entertainment should we do?

A: This is the big question, there's so much to choose from. Base it around some simple considerations - what's the budget, what does the groom like doing and what will the lads enjoy. The bottom line is that it's about enjoyment, so choose things that are going to appeal to you and that will have fun doing. If in doubt have a look at the "stag bankers".

Q: a member of my party is disabled, how should we prepare?

A: No problems at all. We’ll just need to know what conditions / restrictions / considerations apply and we can build the itinerary accordingly. We have experience in these matters. So rest assured we take all client needs seriously and act appropriately, just let us know on booking.

Q: should we get insurance?

A: If you’re going abroad - yes definitely. If you have your own insurance policy check that it covers you for everything that you re doing. If you’re staying in the UK we would also always recommend it.

Q: I'm going abroad, should I take extra care?

A: Yes certainly, think of it as a normal international trip. Get yourself insured and pay particular attention to international guidelines. As you know things can be done very differently abroad, even in EU countries. Have a look at our international tips.

Q: why do you do stag weekends?

A: Because we can and do provide the best service and experiences in the marketplace, and we enjoy working with groups on outstanding experiences.

Q: how come you know so much about putting on a stag party?

A: Because we've been market leaders for over 8 years. From a hotels and event management background the founder of the company set up StagWeb when he was a bestman. With company experience in group travel, hotels, entertainment and corporate hospitality it was a strong platform to start from. We have developed into one of the leading specialist travel companies in the marketplace, and we’re confident we are the best.

Q: where do you make your money?

A: We negotiate the greatest rates in stag weekend leisure but we also realise a lot of benefits by virtue of volume of business we do as a group, so the more we do the more you benefit. Because of our agreements and special prices it is highly likely that with our involvement you will end up paying a significant amount less for the stag weekend than if you had gone and done everything yourself - not to mention saving the hassle!

Q: why are you better than anybody else?

A: We understand what you want and need. We’ve got the highest levels of experience in tour operation, professional hospitality and event management which makes us different from most other companies in the marketplace (many have copied - which is flattering, but they consistently fall short there is only one StagWeb). We prepare better, we structure programmes better, our administration and operations procedure is better. We only use the best available options, we provide exceptional quality and outstanding value and our service levels are second to none - we don’t take short cuts. Furthermore we concentrate solely of stag weekends - we make that our professional focus, we don’t try and be all things to all people, therefore we will always give you more. Your safe and successful weekend at incredible value is the reason we are in business. If you have a minute - have a look at our testimonials.

Q: how do I have the best time, save time, hassle and money?

A: That's the simple bit, let StagWeb organise it for you, brief us now!